PROFESSIONAL INVESTIGATION SERVICES

Find the answers.
Move forward.

When the details matter, clarity changes everything. Specialist tracing, verification and investigation services for your next informed decision.

Discretion at every stepFocused on the facts
+FIND · VERIFY · LOCATE
TRACE · PROTECT
INVESTIGATION. LOCATING. SOLUTIONS.SCROLL TO EXPLORE ↓
Discretion+Accuracy+Results
01 / OUR EXPERTISE

The right service.
A clearer picture.

From locating a person to understanding a complex trail of information, start with the support your matter needs.

Not sure where to start? Tell us what you need to establish. Let’s identify the next step
INFORMATION → INSIGHTCYBERTRACING / OUR APPROACH
02 / OUR APPROACH

Every detail matters.
So does your trust.

Some matters need a careful search. Others need a closer look. CyberTracing brings tracing, screening and analytical services together around one purpose: helping you understand the facts.

01

A clear brief

Define the question, the information available and the scope of the work before proceeding.

02

A considered investigation

Use relevant, authorised information and an approach suited to the circumstances of your matter.

03

Findings you can understand

Separate what is established from what still needs verification, so you can decide what comes next.

03 / HOW IT WORKS

From a question
to a way forward.

A straightforward process, with the scope and next steps agreed before work begins.

01

Start the conversation

Share the type of assistance you need and a brief outline of your matter.

02

Agree the scope

Confirm what can be investigated, any authorisation needed, the fee and the expected timeframe.

03

Follow the information

The agreed tracing, verification or analysis work proceeds against your brief.

04 ✓

Understand the findings

Review the outcome, supporting information and any limitations or recommended next steps.

BEFORE WE BEGIN

A little more
clarity.

What to know before discussing a matter.

Which service is right for my matter?+

Use the service directory to explore the options. If your matter overlaps several services, choose “Help me choose” in the enquiry form and outline the question you need answered.

What information should I provide initially?+

Start with your own contact details, the service you need and a short description of the matter. Keep identity documents, account credentials and sensitive records out of your initial enquiry. Any required supporting information can be discussed after the scope is agreed.

Can you guarantee a trace or investigation outcome?+

No particular outcome can be guaranteed. The available information, its accuracy and the circumstances of the matter affect what can be established. These limitations should form part of the initial scope discussion.

How are fees and timeframes confirmed?+

Fees and expected timeframes depend on the service, complexity and information available. These are discussed and agreed before work begins.

Can you access private phone records or accounts?+

CDR analysis concerns records lawfully supplied for an authorised instruction. It is not a service for accessing someone’s private accounts, intercepting communications or tracking a phone without appropriate authority.

04 / TAKE THE NEXT STEP

Let’s connect
the dots.

Every enquiry starts with a question.
Tell us yours.

Keep your first enquiry brief.

Please do not include ID numbers, documents, passwords or sensitive case records.

FIND · VERIFY · LOCATE
TRACE · PROTECT

Your enquiry

LET’S TALK

Prepare a brief enquiry, then choose email or WhatsApp. You review and send it in your chosen app.

0 / 1500

You choose when to send. No enquiry is submitted automatically.

A useful starting point

Enquire about this service
YOUR ENQUIRY / READY TO SEND

Ready for the
next step.

Choose email or WhatsApp to review your message in that app. Nothing is sent until you send it there.

Open emailOpen WhatsApp
CONTACT & PRIVACY

Privacy notice

The enquiry form prepares your message in your browser. Choosing email or WhatsApp opens the selected service with your draft. You decide whether to send it there. The optional download is created on your device.

For questions about information you share with CyberTracing, contact admin@cybertracing.co.za. Email and WhatsApp are operated by their respective providers; their privacy terms apply when you use those services.

Keep your first enquiry brief. Do not include ID numbers, passwords, documents or sensitive case records. Supporting information can be discussed after the scope is agreed.

OUR SERVICES

Service scope

All work is subject to an agreed scope, appropriate authority and availability of relevant information. Enquiries do not constitute acceptance of an instruction, and no result is guaranteed.

Screening supports due diligence; it does not itself grant an official security clearance. CDR analysis uses lawfully supplied records. Fugitive recovery matters require a specific review of the authority and permissions applicable to the instruction.